Testimonials

"In 2008-09 I completed a number of lengthy interviews for a qualitative research project I was undertaking as part of a PhD.

All interviews for the project were transcribed by eScribe, managed by Vicki McLean, who had been recommended to me by a recent PhD graduate.  The service provided by Vicki was first rate and far superior to other transcribing services I had used some years before.  Transcriptions were accurate and turned around very quickly.  I particularly appreciated the advice and instructions provided by Vicki to ensure good quality recordings and transcription of interviews.

Overall, Vicki McLean provided an excellent service and I would have no hesitation in recommending eScribe to others."

"We were referred to Vicki McLean and the eScribe team to transcribe our Records of Iinterviews over three years ago after a period of trial and error with other transcription companies. We're more than happy with the professional and personalised service we currently receive. Part of this service includes attention to detail, presentation, accuracy and fitting in to our sometimes demanding turnaround requirements, without fail. 

We recommend Vicki and eScribe without reservation and look forward to continuing our successful relationship.”

"Vicki McLean has just supported me with my first research project and she has been wonderful. Vicki did more than type up transcripts!

The first thing that blew me away was that she loaned me a high quality digital recorder. This saved me an enormous amount of time and running around. She then taught me how to do good audio recording. It sounds like something that should be easy but there are so many ways to do it badly, adding to the cost of transcription. Armed with some instructions, I was able to improve the quality of my recordings which saved my precious grant money. Vicki also advised me on how to format the documents for analysis with Nvivo. I had no idea that it made any difference.

I can highly recommend eScribe for transcribing your research interviews. Vicki helped me in so many ways and gave me a real sense of confidence. Vicki and the team at eScribe are very reliable, and best of all, understanding and will help you too!"

"I've been dealing with Vicki McLean and the e Scribe team for quite some time now. I was more than pleased to find out that all my interviews have been transcribed very fast and accurate. But what I find more pleasing is the fact that Vicki has a personal touch which makes you feel comfortable as a very valuable client ."

Nargiza Bekmamedova
PhD Doctoral Student
RISO Member
Swinburne University of Technology
Tel: 03 9214 4753
Email: NBekmamedova@groupwise.swin.edu.au

"As a PhD student, making the decision to use the eScribe Digital Transcription Services was one of the best decisions I've ever made. The whole process of recording interviews and uploading them to the eScribe 's website was easy and efficient. And the fact that the transcripts were precise and completed in quick time made it all seem effortless. Using eScribe saved me hours and hours of time and allowed me to focus on other important aspects of my research. I recommend the use of eScribe highly."

"I found eScribe Digital Transcription Services to be of immense value and Vicki McLean's commitment to quality and punctuality top-notch.  In an age where customer service is simply a term people like to say is important, Vicki McLean makes it apparent that actually providing customer service is what gives eScribe the edge over competitors.  Always friendly, professional and willing to do what is necessary to produce timely results!"

“Thank you so much Vicki McLean, for all the hard effort … and I will definitely recommend eScribe's Transcription Service to any one I know that needs transcription completed. I was very pleased with how quickly it got done and how good the transcripts were – if not for all your teams' extra effort, it would not have been possible so I really appreciate it."

"Vicki McLean was fantastic and very professional and friendly.  Her positive emails really brightened my day when I was conducting in-depth interviews and analysing data.  The transcripts were accurate and completed within agreed timeframes.  I have no hesitation in recommending eScribe Digital Transcription Service for academic research purposes."

"eScribe was great! In a large project involving the transcription of many focus groups and individual one to one interviews, the eScribe team did an excellent job. The quality of the transcripts were excellent – easy to read and for us to use for our workshops. What impressed us most was Vicki's ability to efficiently manage our project to ensure our tight deadlines were met without issue together with her open and willing approach to meet our needs."

"I have been very satisfied with the standard of Vicki McLean's work of eScribe Digital Transcription Services and more importantly, the service. I have taken the opportunity to pass on eScribe's details to a number of barristers who are “on the way up”. I hope they take up your services. Again, I thank you sincerely for your professionalism."

"eScribe added further value to the project by providing additional practical support. The digital voice recorder that eScribe hired/loaned me, along with suggestions and tips associated with some of the practical issues involved in recording interviews, greatly improved the quality of the audio files. This increased both the speed and accuracy with which eScribe transcribed the interviews, while decreasing the cost to me. eScribe has enabled me to forge ahead with my research with much greater efficiency than if I had transcribed the interviews myself. Furthermore, this collaboration has preserved my enthusiasm for the project and enabled me to concentrate my energy and efforts in areas in which there is a greater return. I enthusiastically recommend eScribe's services to fellow researchers."

"As a part time doctoral student and full time worker the choice to use eScribe Digital Transcription Services has saved me at least a year off my study time. That means you can get on and do the analysis without having to spend endless weekends transcribing data.

The team at eScribe, not only ensure the transcribing of interviews is carried out quickly, but the quality is exceptional and the service is outstanding.

My thesis relied on the voices of the respondents to understand the phenomena, so capturing the idiosyncratic speech patterns of participants was crucial. Vicki's skills have ensured accuracy and validity of data. I have, and will continue to highly recommend eScribe Digital Transcription Services."

Click here to read feedback from Kathryn Crissman, Research Assistant, QUT - Tel: 07 3138 9282

"I first began using the services of eScribe Digital Transcription Services in August 2004. Since that time, my practice has benefited significantly from the cost and time savings brought about through the efficient and punctual services provided by Vicki McLean.

In a busy practice, the ability to be able to turn out large volumes of work in short periods of time, often under urgent circumstances, means I can concentrate more on dollar productive work rather than time spent at the keyboard. I have found Vicki McLean of eScribe to be of significant benefit to my practice and would highly recommend the use of eScribe's services."

“ … I'll definitely be coming back to you with the next interviews! …”

Click here to read feedback from Mr Kim Wilson, Specialised Native Title Consultant - Mobile: 0418 157 777

"I have used eScribe Digital Transcription Services since seeing their advertisement for secretarial overload assistance. The quality of the work is first class. The service and turnaround are excellent. The work is done within 24 hours, or if requested, in a shorter time. Vicki McLean of eScribe provides a very convenient and professional service which I would recommend."

"eScribe has been doing my typing since 2004 and I am happy with the service. Electronic sending and receiving is quick and easy, the typing is accurate and the turnaround time has been as requested. The software and headsets were provided free and the hourly rates are competitive compared to the alternatives. I would recommend others give it a try."

“I can't speak highly enough of Vicki McLean and eScribe Digital Transcription Service. I had 40 x one-hour interviews transcribed and they were all very professionally done in a timely manner. Vicki McLean does everything she possibly can to assist you in getting the right product. She also is very helpful getting you started with the interview process and how to upload it to eScribe's secure website. I can honestly say that I couldn't have done it without her!”

"In a nutshell ‘Thank you Vicki. You Rock’."

"eScribe has been providing me with their medical transcription services on a regular basis for over twelve months. Vicki McLean is very professional, efficient and friendly to deal with. eScribe's team are very obliging to meet any requests. The quality of the typing is of very high standard (having an excellent grasp of medical terminology) and the turnaround is very reliable. I can strongly recommend eScribe to any busy professional requiring a quality and reliable transcription service.”

“I confidently engaged the services of Vicki McLean of eScribe Digital Transcription Services. The completed work was of the highest quality and always delivered on time. Vicki McLean is highly professional, responsive, and mindful of the special needs of her clients. She ‘partners’ with her clients to ensure all aspects of a project are addressed and that the best outcome is achieved.”

Click here to read feedback from Genevieve Armson, Director, Realisations Pty Ltd and PhD Student - 0412 292 999

“Vicki McLean of eScribe has been performing casual typing services for me in my practice as a barrister since 2004. Vicki McLean's work is exceedingly reliable, well-executed and returned very promptly. I have always found it to be a fabulous service, and dealing with Vicki has been pleasant, easy and thoroughly professional. I recommend it to anyone without reservation.”