Testimonials

“eScribe's transcription services and product delivery has been excellent over the years we have worked with them. They have always proved to be efficient, accurate and reliable. Issues of confidentiality are particularly important to us and eScribe have satisfied us completely of their standards in that regard. I would recommend eScribe Digital Transcription Services to other professional service firms.”

Mr Glen Cranny
Managing Partner
Gilshenan & Luton Legal Practice
Tel: 07 3361 0222

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CoreData / Brand Management is a research and strategy consultancy who require, at times, a high volume of lengthy focus groups and interviews to be transcribed.   

“We have been working with eScribe Digital Transcription Services for the last four years and they have never let us down.   They are our preferred transcribers for our transcription requirements as they have a flexible approach, are accurate,  fast and reliable.  Even when given short deadlines to work with,  they have always adjusted to our timings.

eScribe's secured online document management system is very secure and user friendly and our Account Manager (Vicki McLean) is always approachable and easy to work with.  She will always try to find solutions tailored to the requirements of our project.   Being able to always count on eScribe and knowing that within days (generally well before deadline) we will receive accurate transcripts and are able to start analysis,  is such a valuable tool for us.  For that reason alone, we would never need to go elsewhere whilst being able to work with eScribe Digital Transcription Services.”

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"Forensicare has been using eScribe's service to type our extremely long and complex psychiatric and psychological reports for 18 months now. With over 20 clinicians using eScribe's customised secured system, we can't fault eScribe's service. The turnaround times and the accuracy of the reports is excellent. The initial set-up was easy and the ongoing support and customer service from Vicki McLean is great, not to mention extremely professional! This is an excellent transcription service that we will continue to use on an ongoing basis and one which we would have no hesitation recommending to others.”

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"Working with Vicki and the eScribe team is a real pleasure. Vicki provides a great service that is quick and professional, but more than that she has personally advised and helped to develop products specific for our needs which has been invaluable. It has been great to find a business that genuinely cares for its clients, and this shows in what eScribe do for us.

Paul Hasler
Assistant Director Field Production
Department of Education, Employment and Workplace Relations
CANBERRA ACT

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"CPM Reviews is a Canberra based company with state offices that provides ethical and professional reviews of employment decisions and actions to the public sector and other organisations. We use the services of eScribe Digital Transcription Services to transcribe recordings of interviews conducted during investigations, because security and confidentiality are critical in our operations. eScribe has consistently delivered to us a service of absolute integrity and high quality."

Jeff Lamond
General Manager
Centre for Public Management
CPM Reviews
CANBERRA ACT
Tel: 02 6163 0500
Email: jeff.lamond@cpmreviews.com.au

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"We have been using the eScribe Digital Transcription Service for just over one year now and would highly recommend it. We need eScribe for the transcribing of interviews and meetings for use in our magazine. eScribe's secured online system is easy to use - uploading the audio files is secure, quick and hassle free. The transcripts are always delivered in good time. The support we all get from Vicki is also excellent. I know if ever I have an issue (not there has been any) I can call her and it would be sorted immediately. We have never used a transcription service before but now find it invaluable to our production process and in eScribe's transcription service, we have a truly reliable partner."

Mr Tim Addington
Editor
B&T Reed Business Magazine (Media)
New South Wales
Tel: 02 9422 8813
Email: tim.addington@reedbusiness.com.au

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"I completed a number of lengthy interviews for a qualitative research project I was undertaking as part of a PhD. All interviews for the project were transcribed by eScribe Digital Transcription Services, managed by Vicki McLean, who had been recommended to me by a recent PhD graduate.  The service provided by Vicki was first rate and far superior to other transcribing services I had used some years before.  Transcriptions were accurate and turned around very quickly.  I particularly appreciated the advice and instructions provided by Vicki to ensure good quality recordings and transcription of interviews.

Overall, Vicki McLean provided an excellent service and I would have no hesitation in recommending eScribe Digital Transcription Services to others."

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"We were referred to Vicki McLean and the eScribe transcription service's team to transcribe our Records of Interviews over four years ago after a period of trial and error with other transcription companies. We're more than happy with the professional and personalised service we currently receive. Part of this service includes attention to detail, presentation, accuracy and fitting in to our sometimes very demanding turnaround requirements, without fail. 

We recommend Vicki McLean and eScribe Digital Transcription Services without reservation and look forward to continuing our successful relationship.”

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"Vicki McLean of eScribe Digital Transcription Services, has just supported me with my first research project and she has been wonderful. Vicki did more than type up transcripts!

The first thing that blew me away was that she loaned me a high quality digital recorder. This saved me an enormous amount of time and running around. She then taught me how to do good audio recordings. It sounds like something that should be easy but there are so many ways to do it badly which, in turn, adds to the cost of transcription. Armed with some instructions, I was able to improve the quality of my recordings which saved my precious grant money. Vicki also advised me on how to format the documents for analysis with NVivo. I had no idea that it made any difference.

I can highly recommend eScribe for transcribing your research interviews - no matter how small or large your project is. Vicki helped me in so many ways and gave me a real sense of confidence. Vicki and the team at eScribe are very reliable, and best of all, understanding and will help you too!"

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"I've been dealing with Vicki McLean and the eScribe team for quite some time now. I was more than pleased to find out that all my interviews have been transcribed very fast and accurate. But what I find more pleasing is the fact that Vicki has a personal touch which makes you feel comfortable and a very valuable client ."

Nargiza Bekmamedova
PhD Doctoral Student
RISO Member
Swinburne University of Technology
Tel: 03 9214 4753
Email: NBekmamedova@groupwise.swin.edu.au

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"As a PhD student, making the decision to use the eScribe Digital Transcription Services was one of the best decisions I've ever made. The whole process of recording interviews and uploading them to my own account on eScribe's server via their very secure database, was easy and efficient. This, together with the fact that the transcripts were precise and completed in quick time, made it all seem effortless. Using eScribe saved me hours and hours of time and allowed me to focus on other important aspects of my research. I recommend the use of eScribe highly."

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"I found eScribe Digital Transcription Services to be of immense value and Vicki McLean's commitment to quality and punctuality top-notch.  In an age where customer service is simply a term people like to say is important, Vicki McLean makes it apparent that actually providing customer service is what gives eScribe the edge over competitors.  Always friendly, professional and willing to do what is necessary to produce timely results with as much ease to her clients as possible!"

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“Thank you so much Vicki McLean, for all the hard effort … and I will definitely recommend eScribe Digital Transcription Service to any one I know that needs transcription completed. I was very pleased with how quickly it got done and how good the transcripts were. If not for all your teams' extra effort, it would not have been possible so I really appreciate it."

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"Vicki McLean was fantastic and very professional and friendly.  Her positive emails really brightened my day when I was conducting in-depth interviews and analysing data.  The transcripts were accurate and completed within agreed timeframes.  I have no hesitation in recommending eScribe Digital Transcription Service for academic research purposes."

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"eScribe was great! In a large project involving the transcription of many focus groups and individual one on one interviews, the eScribe team did an excellent job. The quality of the transcripts were excellent – easy to read and for us to use for our workshops. What impressed us the most was Vicki's ability to efficiently manage our project to ensure our tight deadlines were met without issue, together with her open and willing approach to meet our needs."

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"I have been very satisfied with the standard of Vicki McLean's work of eScribe Digital Transcription Services and more importantly, the service. I have taken the opportunity to pass on eScribe's details to a number of barristers who are “on the way up”. I hope they take up your services. Again, I thank you sincerely for your professionalism."

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"eScribe added further value to the project by providing additional practical support. The digital voice recorder that eScribe hired/loaned me, along with suggestions and tips associated with some of the practical issues involved in recording interviews, greatly improved the quality of the audio files. This increased both the speed and accuracy with which eScribe transcribed the interviews, while decreasing the cost to me. eScribe has enabled me to forge ahead with my research with much greater efficiency than if I had transcribed the interviews myself. Furthermore, this collaboration has preserved my enthusiasm for the project and enabled me to concentrate my energy and efforts in areas in which there is a greater return. I enthusiastically recommend eScribe's services to fellow researchers."

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"As a part time doctoral student and full time worker the choice to use eScribe Digital Transcription Services has saved me at least a year off my study time. That means you can get on and do the analysis without having to spend endless weekends transcribing data. The team at eScribe, not only ensure the transcribing of interviews is carried out quickly, but the quality is exceptional and the service is outstanding.

My thesis relied on the voices of the respondents to understand the phenomena, so capturing the idiosyncratic speech patterns of participants was crucial. Vicki's skills have ensured accuracy and validity of data. I have, and will continue to highly recommend eScribe Digital Transcription Services."

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Click here to read feedback from Kathryn Crissman, Research Assistant, QUT

Tel: 07 3138 9282

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"I first began using the services of eScribe Digital Transcription in August 2004. Since that time, my practice has benefited significantly from the cost and time savings brought about through the efficient and punctual services provided by Vicki McLean. In a busy practice, the ability to be able to turn out large volumes of work in short periods of time, often under urgent circumstances, means I can concentrate more on dollar productive work rather than time spent at the keyboard. I have found Vicki McLean of eScribe to be of significant benefit to my practice and would highly recommend the use of eScribe's services."

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“ … I'll definitely be coming back to you with the next interviews! …”

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“Thank you so much for your advice in terms of how best to record and for loaning me the equipment which has assisted in a process where transcribing the files has been relatively easy. You offer a prompt, efficient, friendly and high quality service. I commend you for that. I will most definitely recommend eScribe's services whenever I get the opportunity.”

Ms Fran Tive
CLONTARF NSW  2093

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Click here to read feedback from Mr Kim Wilson, Specialised Native Title Consultant

Mobile: 0418 157 777

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"I have used eScribe Digital Transcription Services since seeing their advertisement for secretarial overload assistance. The quality of the work is first class. The service and turnaround are excellent. The work is done within 24 hours, or if requested, in a shorter time. Vicki McLean of eScribe provides a very convenient and professional service which I would recommend."

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"eScribe has been doing my typing since 2004 and I am happy with the service. Electronic sending and receiving is quick and easy, the typing is accurate and the turnaround time has been as requested. The rates are competitive compared to the alternatives. I would recommend others trial eScribe's services ."

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“I can't speak highly enough of Vicki McLean and eScribe Digital Transcription Services. I had 40 x one-hour interviews transcribed and they were all very professionally done in a timely manner. Vicki McLean does everything she possibly can to assist you in getting the right product. She also is very helpful getting you started with the interview process and how to upload it to eScribe's secured website. I can honestly say that I couldn't have done it without her!”

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"In a nutshell ‘Thank you Vicki. You Rock’."

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"eScribe has been providing me with their medical transcription services on a regular basis for over twelve months. Vicki McLean is very professional, efficient and friendly to deal with. eScribe's team are very obliging to meet any requests. The quality of the typing is of very high standard (having an excellent grasp of medical terminology) and the turnaround is very reliable. I can strongly recommend eScribe to any busy professional requiring a quality and reliable transcription service.”

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“I confidently engaged the services of Vicki McLean of eScribe Digital Transcription Services. The completed work was of the highest quality and always delivered on time. Vicki McLean is highly professional, responsive, and mindful of the special needs of her clients. She ‘partners’ with her clients to ensure all aspects of a project are addressed and that the best outcome is achieved.”

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Click here to read feedback from Genevieve Armson, Director, Realisations Pty Ltd and PhD Student

Mobile: 0412 292 999

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“Vicki McLean of eScribe has been performing casual typing services for me in my practice as a barrister since 2004. Vicki McLean's work is exceedingly reliable, well-executed and returned very promptly. I have always found it to be a fabulous service, and dealing with Vicki has been pleasant, easy and thoroughly professional. I recommend it to anyone without reservation.”