About Us

eScribe was established in 2003 to meet the rising demands of the professional corporate, legal, medical and academic industries for fast, cost-effective transcription solutions that wouldn’t compromise on quality.

Since our inception, eScribe has quickly developed a reputation for professionalism, quality and above all, timeliness—crucial elements for maintaining our clients’ professional credibility in an increasingly fast-paced business environment. eScribe is entirely internet based, so our clients can be secure in the knowledge that they receive consistent quality of work—and personalised service—wherever their business takes them.

Every member of the eScribe team has a minimum of 10 years experience in legal, medical or academic transcription. Not to mention a strong commitment to delivering exceptional quality, every time. Backed up with eScribe’s founder and Manager Vicki McLean’s 20-plus years of experience in the field, our clients are assured of quality that is unsurpassed.

It’s All About YOU!

At the end of every day at eScribe, the most important person is … YOU! Our commitment to delivering exceptional quality to our clients is uncompromising. We believe in building strong relationships with each of our clients and their businesses so we can guarantee a consistently high standard of service that integrates seamlessly with their day-to-day operations.

Our People

Vicki’s career spans over 25 years in the legal and medical support fields. From her beginnings as a young legal secretary, Vicki quickly established herself as a top performer. Her complex understanding of the high standards demanded to produce superior quality documents for professional practices has resulted in her role as a business leader today. The culmination of Vicki’s experience and commitment to excellence is eScribe. Vicki’s expertise and experience across a range of disciplines means she quickly grasps her clients’ needs. She works closely with her clients throughout the process to ensure a level of service delivery that is earning her a reputation as the best in the business.

Vicki McLean Founder and Manager of eScribe

The eScribe Team

Every team member at eScribe is selected for their skill, discretion and commitment to excellence. They each have a minimum of 10 years professional experience and are all highly qualified virtual assistants specialising in legal, medical and academic transcription.

Our Mission

eScribe’s aim is to deliver exceptional transcription services to its valued clients. Our service is underpinned by mutual integrity and trust. We promote digital technology and optimise resources to save our clients’ time and money and their peace of mind.

Our Code of Ethics

eScribe upholds the highest standards of ethics and confidentiality. At eScribe, our commitment to you as our client is that we shall:

• conduct business in a professional manner
• demonstrate a commitment to the quality of work and results we achieve for you
• avoid any agreement or contract that may be in conflict with your interests as an eScribe client
• guard your interests and your privacy, and advise you wisely and honestly
• ensure our services are accurately represented in all marketing, advertising and promotional activities
• operate within the same professional standards and practices as you’d expect from an on-site contractor
• preserve all confidential information obtained during the course of our duties, and will not use the information in a way that would be in any way damaging to you.