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Terms

 - Current from 1 January 2006
 - Standard Working Hours: 8:30am to 5:00pm Monday to Friday Aust eastern standard time (excl Queensland, Australian public holidays)
 - After Hours Service: After Hour service available on request.
 - All estimates and quoted prices are in Australian Dollars (excl GST)
 - A receipt will be issued upon request
 - On receipt of audio, eScribe reserves the right to decline if, at that time, there is disruption to the Internet and/or upon receipt of audio, it is assessed at less than fair quality

Additional Costs:

Transaction Fees
Disbursement Fees
  • Internet Transfer Nil
  • Payment by Credit Card 3%
  • Payment by Cheque $ 2.50
  • Any Additional Bank Charges TBA
  • Late Payment Interest 3%
  • STD / Mobile telephone calls
  • International telephone calls
  • Sending / Receiving facsimiles
  • Australia Post (incl Express post delivery)
  • Local / Interstate Courier
Support/Administration Fees
Amount
  • Initial set up
  • Support required due to the fault of eScribe
  • Minimum Fee
  • Monthly Fee
  • Project Management Fee
  • Support required due to the fault of the Client
  • $Nil
  • $Nil
  • $Nil
  • $Nil
  • $Nil
  • $Nil
  • $45.00 per hour
Downloading Time
Amount
  • No troubleshooting time required
  • Troubleshooting time required
    (eg non-compliant Digital File, file corruption)
  • $Nil
  • Applicable Hourly Rate
Audio Dubbing/Transfer
Amount
  • Analogue recordings to Digital File
  • $25.00 each tape

Time of Payment:

Payment Event
Time
Single Speaker Dictation / Advanced Word Processing:
  • First tax invoice issued upon registration
  • On receipt of tax invoice and prior to commencement of services
  • Thereafter
  • At a mutually agreed time
Multi Voice Recordings:
  • First tax invoice for individual or on behalf of a company
  • On receipt of tax invoice and prior to delivery of transcription
  • Thereafter
  • At a mutually agreed time
  • First tax invoice on behalf of an institution, eg University
  • 30 Days from the date of tax invoice

Method of Payment:

  • EFT (Internet Transfer)
  • Credit Card (3% Fee)
  • Direct Deposit
  • Cheque ($2.50 Fee)


 
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